Network – P1 – Some B2B and Fibre Broadband customers whos services route via a switch located in Plymouth may have experienced Total Loss of Service::WO0000000016601
MINOR Assumed Closed TTB-Outages
STATUS
Assumed Closed
CREATED
Dec 05, 03:31 PM (6½ years ago)
TYPE
TalkTalk Outage
STARTED
Oct 23, 03:37 AM (6½ years ago)
EXPECTED CLOSED
Oct 23, 05:00 AM (6½ years ago)
REFERENCE
26898 / 11659749
INFORMATION
  • INITIAL
    6½ years ago

    Network monitoring has detected that following a card crash on NPE001.ply, some B2B and Fibre Broadband customers whos services route via NPE001.ply may have experienced Total Loss of Service between 01:36hrs and 01:43hrs (23/10). Impacted B2B customers may have been unable to use their Phone (VOIP only) and Broadband services and Fibre customers may have been unable to use their Fibre Broadband and TV subscription services for the duration of this Incident. Area Code: TbcPlymouth
                              

  • NEXT UPDATE...

    Due 6½ years ago (overdue)