Upgrade of code to R13r12-1
We need to make a change to BT\'s UK Core Network that will unfortunately impact your services.
A list of your impacted services is attached;
(This could take up to 48 hours)
We\'re upgrading some 21C network software in the CARDIFF STADIUM HSE region.
The PW window is from 00:01 until 06:00, and we will start at 00:01 with non-disruptive pre-checks. From 01:00 we will start to re-boot the device to the new version of code.
This will cause an outage to all customers of up to15 minutes whilst the device restarts.
However, if roll-back is required, the outage will be extended to 1hr & 15 minutes. All work will be complete by 06:00.
CARDIFF STADIUM HSE 7TH FLR NORTH TRS
Upgrade of code to R13r12-1 The above change on the BT UK Core Network has started. Please be aware the actual start of the work may not match the time you receive this email. N/A You will be notified when this work has been completed. \t
Upgrade of code to R13r12-1 The above change has been completed. Please be aware the actual end of the work may not match the time you receive this email. If the work was fully completed, you will receive no further updates. If the work was only partially completed, you may receive a fresh Change notification at a later date. If the work was fully rolled-back, or not deployed you will be re-advised if work is to be rescheduled for your services. If this change has failed to incident further notifications will follow via BT\'s incident process. \t