Summary\r\nNetwork monitoring has detected that some Phone and Broadband customers in the Cambridge area experienced a loss of service between 23:26 and 23:37hrs. Multiple alarms were identified indicating a loss of service to customers on some exchanges connected to NPE001.CAM (Card 3). Full impact details are currently being collated.\r\n\r\nN/A
Technical / Suspected Root Cause\r\nThis incident is no longer service impacting and will now be closed. Investigations into the root cause will continue with Network Support, this will be tracked under the Problem Management process.\r\n\xc2\xa0\r\n