TAM tests are currently failing via Portal and FMS::WO0000000028274
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Jun 10, 12:00 PM (5¾ years ago)
TYPE
TalkTalk Outage
STARTED
Jun 10, 10:57 AM (5¾ years ago)
CLOSED
Jun 10, 02:40 PM (5¾ years ago)
REFERENCE
30000 / INC13045636
INFORMATION
  • INITIAL
    5¾ years ago

    Summary\r\nIt has been reported by our assurance teams that TAM tests are currently failing to progress via FMS and the Portal. The test begins but no results are being returned (remains on the retrieving test results page). NGA service test appears to be running as normal and our assurance team do have a work around by running the TAM via the Openreach portal. This incident may affect robotics.\r\n\xc2\xa0\r\nN/A
                              

  • UPDATE
    5¾ years ago

    Latest Update\r\nIt has been reported by OSS Support that a patch release which occurred this morning may be the cause of this incident. Investigations are still underway and an update will follow.\r\n\xc2\xa0\r\n

  • RESOLUTION
    5¾ years ago

    Technical / Suspected Root Cause\r\nThe incident is resolved and will now be passed to problem management to investigate the root cause.\r\n\xc2\xa0\r\n

  • Closed