200 - 2TB Chassis Upgrade (Location: CHESSINGTON TE)
MAINTENANCE Closed BT-PEW
STATUS
Closed
CREATED
Jul 08, 01:00 PM (6 years ago)
TYPE
BT Maintenance
STARTED
Jul 24, 12:01 AM (5¾ years ago)
CLOSED
Oct 07, 11:09 AM (5¾ years ago)
REFERENCE
30537 / PW525424
INFORMATION
  • INITIAL
    5¾ years ago

    200 - 2TB Chassis Upgrade
    
    
    
    
    We need to make a change to BT\'s UK Core Network that will unfortunately impact your services.
    
    A list of your impacted services is attached;
    
    
    (This could take up to 48 hours) 
    
    
    We\'re upgrading some 21C network hardware and software in the CHESSINGTON  region to introduce more capacity. 
    Service disruption will start at 01:00 when the router will be re-booted.  
    This should take about 15 minutes, but may extend to 45 minutes if there is a problem.  
    There will be a further 20 minute service disruption when we upgrade individual cards, again this could extend to 50 minutes if there\'s a problem.  
    We plan to be finished by 04:00 , however if we encounter additional problems, service outage could extend to 06:00 
     
    
    
    
    CHESSINGTON TE
                              

  • UPDATE
    5¾ years ago

    200 - 2TB Chassis Upgrade The above change on the BT UK Core Network has started. Please be aware the actual start of the work may not match the time you receive this email. You will be notified when this work has been completed.

  • RESOLUTION
    5¾ years ago

    200 - 2TB Chassis Upgrade The above change has been completed. Please be aware the actual end of the work may not match the time you receive this email. If the work was fully completed, you will receive no further updates. If the work was only partially completed, you may receive a fresh Change notification at a later date. If the work was fully rolled-back, or not deployed you will be re-advised if work is to be rescheduled for your services. If this change has failed to incident further notifications will follow via BT\'s incident process.

  • Closed