Summary
Network monitoring has identified that B2B customers at Sidcup exchange are experiencing a total loss of service. The affected customers will be unable to make or receive calls, use the internet or use their TV service for the duration of this outage. Impacted Exchange Code: LSSID
Area Code: 0208
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LSSID
Latest Update The FE is currently on site at the affected exchange and has swapped out the switch and configuration has been applied, the switch can now be reached. Restoration work is on-going to plug the B2B circuits to restore service. Further updates to follow. Â
Technical / Suspected Root Cause The FE has concluded on restoration works at the affected exchange and the incident has been resolved. Â