Delayed invoices to Google email accounts
MINOR Closed Delayed invoices
STATUS
Closed
AFFECTED
Delayed invoices
STARTED
Oct 01, 09:00 AM (20¼ days ago)
CLOSED
Oct 02, 10:00 AM (19¼ days ago)
REFERENCE
31767 / AA31767
INFORMATION
  • INITIAL
    20¼ days ago by Andrew

    Invoices we've sent today to email addresses hosted by Google (eg Gmail/ G Suite etc) were bounced back to us. We're investigating and we will need to resend these invoices later today or tomorrow.

    Invoices are available on our accounts system: https://accounts.aa.net.uk/aal or staff can manually re-send your invoice upon request if need - do get in touch.

  • UPDATE
    19¾ days ago by Andrew

    Invoices that were bounced back to us are scheduled to be re-sent overnight. We apologise for the delay.

  • RESOLUTION
    19¼ days ago by Andrew

    Invoices were resent yesterday evening. Sorry for the delay.

  • Closed