Summary
NOC have identified that customers connected to Aylesbury exchange are experiencing a partial loss of service. This is a cablelink issue: Affected exchange code:SMAY
Summary
NOChaveidentifiedthatcustomersconnectedtoAylesburyexchangeareexperiencingapartiallossofserviceThisisacablelinkissueexchangecodeSMAY
Latest Update Our NOC have raised this to Openreach and they have confirmed that they have raised a task for Fibre Engineers to attend site to investigate. Currently no ETA has been given. Updates to be provided upon receipt of further information. Â
Latest Update Following further notification from NOC we`ve been informed that engineers are due to attend site today. We will provide further updates as soon as they become available. Â
Latest Update Following further notification from NOC we have been informed that engineers are currently onsite carrying out required work. We will provide further updates as soon as they become available. Â
Latest Update Following further notification from NOC we have been informed that engineers are currently onsite carrying out required work. We will provide further updates as soon as they become available. Â
Latest Update Following further notification from NOC we have been informed that engineers are currently onsite carrying out required work. We will provide further updates as soon as they become available. Â
Latest Update Following further notification from NOC we have been informed that engineers are currently onsite carrying out required work. We will provide further updates as soon as they become available. Â
Latest Update Our NOC have requested an update from Openreach on the status of the fix. Updates to follow upon receipt of further information. Â
Latest Update Our NOC have requested an update from Openreach on the status of the fix. Updates to follow upon receipt of further information. Â
Latest Update Openreach are continuing to investigate the cable link issue at Aylesbury exchange. Openreach have advised that an engineer was onsite yesterday attempting to restore service for all impacted customers. Openreach are now in the process of chasing their NGA OPS team for further updates. As soon as we have anything further, we will advise. Â
Latest Update Preliminary investigations are still underway. Openreach will chase the NGA ops team for further updates. Â
Latest Update Ongoing Investigations NOC are chasing Openreach for a update from when the engineer visited yesterday. A further update will be provided once more investigations have been done. Â
Technical / Suspected Root Cause BT Openreach engineer swapped out a 1G SFP for a correct 10G XFP to resolve the fault. Â