Summary
Openreach have advised missing file in DLM feeds to SDEDS. 24 out of 25 files have been sent and file 10 is currently missing.
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Latest Update We can now confirm resolution to this incident. Please see our root cause analysis below for an explanation of how this issue occurred.
Latest Update Issue is still ongoing as Openreach are not getting the files separately which can cause a distruption and cause duplicates. A conference call is scheduled for 10:00hrs BST to discuss the issue and try resolve this regarding the files.
Due 5¾ years ago (overdue)