Summary
Network monitoring has detected loss of service at Birmingham Central exchange to some FTTC customers. Customers who are affected will not be able to use their internet services for the duration of the incident. Impacted exchange codes: CMCEN, CMEAS, CMEDG
CMCEN,CMEAS,CMEDG
Latest Update Investigations are still currently underway with the Openreach engineers. As soon as we have any further updates we will advise. Â
Latest Update Our NOC team have advised that a TTT Field engineer has been requested to visit site following an initial Openreach investigation was unable to find a fault. No ETA has yet been provided, however as soon as we have any further updates; we will advise. Â
Technical / Suspected Root Cause Following confirmation from our NOC team, we can now confirm that a TT Field Engineer attended site and found that some equipment were incorrectly cabled. Engineer corrected and tested OK with NOC. Due to this, the incidents will now be closed. Â