New ACR feature
NEWS Assumed Closed VoIP and SIMs
STATUS
Assumed Closed
CREATED
Jul 08, 06:31 PM (14¾ years ago)
AFFECTING
VoIP and SIMs
STARTED
(0 seconds ago)
REFERENCE
332 / AA332
INFORMATION
  • INITIAL
    0 seconds ago by Adrian

    New feature (on new call sever).

    ACR (anonymous call reject) normally provides a polite message, non-charged, and hangs up.

    A new "nasty" ACR option now handles withheld and unavailable callers, answers the call, tells them they are a coward for not releasing their number and repeats until they hang up. It also sends a tone/DTMF digit 2 to tie up an operator for the typical junk caller.

    You also have a new *113 code to record a customised ACR message (for standard and nasty mode). Note, no prompt on this - just a beep. Test by calling 141 and your own number.

    Bear in mind people can genuining call wrong numbers and international callers are often calling as unavailable (hits the "nasty" mode). Young kids can hit keys on phones too, so do not be too rude.

    We're interested to hear comments from customers.

    Junk callers are becoming a real problem - we are getting an average of one every 90 seconds to our office DDI block alone now.

  • UPDATE
    14¾ years ago

    Extra option called "Honey" is a honny trap message which goes on and on and on... Lets try and trap the criminals...

  • UPDATE
    14¾ years ago

    In case you missed it - the honey pot got front page on the register yesterday and top story on slashdot today...