CCI Agents in TT Tech and CS Messaging are having intermittent issues on Liveperson.::WO0000000040932
MINOR Assumed Closed TTB-Outages
STATUS
Assumed Closed
CREATED
Jan 22, 10:40 PM (5¼ years ago)
TYPE
TalkTalk Outage
STARTED
Jan 22, 10:35 PM (5¼ years ago)
EXPECTED CLOSED
Jan 23, 09:00 AM (5¼ years ago)
REFERENCE
33300 / INC13255022
INFORMATION
  • INITIAL
    5¼ years ago

    Summary
    Agent chats are being returned to the queue and when sending messages to customers the messages turn red indicating that the message have not been sent.
    
    N/A
                              

  • NEXT UPDATE...

    Due 5¼ years ago (overdue)