Openreach Cable Break - Some customers at Coventry Greyfriars exchange may have experienced a total loss of their services between 16:30hrs yesterday and 06:30hrs this morning (30/01).::WO0000000041718
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Jan 30, 09:20 AM (5¼ years ago)
TYPE
TalkTalk Outage
STARTED
Jan 30, 09:13 AM (5¼ years ago)
CLOSED
Jan 30, 09:30 AM (5¼ years ago)
REFERENCE
33439 / INC13260774
INFORMATION
  • INITIAL
    5¼ years ago

    Summary
    Trend analysis observed an issue at Coventry Greyfriars exchange whereby some customers may have experienced a total loss of their services between 16:30hrs yesterday and 06:30hrs this morning (30/01). Any affected customers may have been unable to use their Telephone, TV and Internet services for the duration of the outage. The incident was confirmed as a result of an Openreach cable break within the vicinity of the exchange. Impacted Exchange Codes: CMCGF
    
    CMCGF
    
    
                              

  • RESOLUTION
    5¼ years ago

    Technical / Suspected Root Cause Openreach have confirmed that repair work was carried out on the affected cabling and full service was restored to all customers by 06:30hrs today (30/01). This will now be closed.  

  • Closed