Summary Some customers on the Aberdeen Bieldside exchange have reported a loss of voice services. This has been noted to be voice services only. The exchange code affected is NSBDS. N/A
Technical / Suspected Root Cause Openreach have confirmed that this incident was a result of emergency planned works that were carried out. The power frame was change, restoring service as of 09:20hrs this morning. This was monitored to ensure service was running as expected. This will now be closed. Â