Timos upgrade to R15.0r15-1 (Location: Multiple Site)
MAINTENANCE Assumed Completed BT-PEW
STATUS
Assumed Completed
TYPE
BT Maintenance
STARTED
Feb 18, 12:01 AM (11 months ago)
EXPECTED CLOSED
Feb 18, 06:00 AM (11 months ago)
REFERENCE
33514 / PW533025
INFORMATION
  • INITIAL
    11 months ago

    Timos upgrade to R15.0r15-1
    
    
    Downtime:0 Weeks 0 Days 4 Hours 0 Minutes
    
    
    
    We need to make a change to BT\'s UK Core Network that will unfortunately impact your services.
    
    A list of your impacted services is attached;
    
    
    (This could take up to 48 hours)
    
    
    We\'re upgrading some 21C network hardware and software in the Multiple Site region. This involves a software upgrade and some hardware changes on the device in a single night. 
      
    The outage to all customers will be after 01:00 for approx. 15 minutes  whilst the device is rebooted. This could extend to 60 minutes if roll back is required to reboot to the old code. 
    Customers may experience a second outage of about 60 minutes while we upgrade the interface card connecting their circuit. This could be extended to 2 hours if roll back is required. 
    We plan to be finished by 04:00 , however if we encounter additional problems, service outage could extend to 06:00
    
    
    Ethernet Connection Service 2 Ethernet Access Service 1 
    
    
    
    
    Multiple Site
                              

  • Closed