Openreach LAN - Some customers at Westhoughton exchange may be experiencing a total loss of their data services.::WO0000000044926
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Apr 06, 06:30 PM (5 years ago)
TYPE
TalkTalk Outage
STARTED
Apr 06, 05:27 PM (5 years ago)
CLOSED
Apr 06, 06:50 PM (5 years ago)
REFERENCE
34426 / INC13309286
INFORMATION
  • INITIAL
    5 years ago

    Summary
    Trend analysis carried out this afternoon has observed an issue at Westhoughton exchange, which has been confirmed as a proactive Openreach fault. Any affected customers may be experiencing issues when attempting to use their data services. Impacted Exchange Code: LCWES
    
    LCWES
    
    
                              

  • RESOLUTION
    5 years ago

    Technical / Suspected Root Cause Openreach have confirmed that this incident was a result of a cable break within the vicinity of Westhoughton exchange. Repair work was carried out, restoring service by 18:29hrs (06/04). This incident is no longer service impacting and will now be closed.  

  • Closed