Summary Trend analysis carried out this afternoon has observed an issue at Westhoughton exchange, which has been confirmed as a proactive Openreach fault. Any affected customers may be experiencing issues when attempting to use their data services. Impacted Exchange Code: LCWES LCWES
Technical / Suspected Root Cause Openreach have confirmed that this incident was a result of a cable break within the vicinity of Westhoughton exchange. Repair work was carried out, restoring service by 18:29hrs (06/04). This incident is no longer service impacting and will now be closed. Â