Openreach LAN - Skelmersdale exchange - Some customers are experiencing Loss of Service::WO0000000045836
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Apr 20, 09:10 AM (5 years ago)
TYPE
TalkTalk Outage
STARTED
Apr 20, 08:04 AM (5 years ago)
CLOSED
Apr 21, 09:50 AM (5 years ago)
REFERENCE
34607 / INC13315364
INFORMATION
  • INITIAL
    5 years ago

    Summary
    Network monitoring has detected loss of service at Skelmersdale exchange to some FTTC customers. Customers who are affected will not be able to use their internet services for the duration of the incident. Impacted exchange codes: LVSKE , LVUPH , LVORM , LVRAI
    
    LVSKE, LVUPH, LVORM, LVRAI
                              

  • UPDATE
    5 years ago

    Latest Update Investigations are still ongoing with Openreach and a further update will be provided in business hours.  

  • RESOLUTION
    5 years ago

    Technical / Suspected Root Cause Openreach have advised that their engineers have resolved the issue following a card being down at the exchange.  

  • Closed