Data SIMs dropping connection
MINOR Closed Data SIMs
STATUS
Closed
AFFECTED
Data SIMs
STARTED
Apr 30, 07:30 AM (2¼ months ago)
CLOSED
Apr 30, 10:45 AM (2¼ months ago)
REFERENCE
34772 / AA34772
INFORMATION
  • INITIAL
    2¼ months ago by Andrew

    We're investigating a problem with our data SIMs disconnecting and reconnecting.

  • UPDATE
    2¼ months ago by Andrew

    This is a problem at our carrier, or somewhere further in to the mobile network. It is being investigated by our carrier.

  • UPDATE
    2¼ months ago by Andrew

    Data SIMs have been stable for the past 40 minutes.

  • RESOLUTION
    2¼ months ago by Andrew

    Our carrier confirms that the problem has been resolved. Data SIMs have been stable since 10:45AM.

  • Closed