A number of Phone, Broadband and B2B customers connected to Chesham exchange are experiencing quality of service issues.::WO0000000048330
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Jun 04, 04:40 PM (5 years ago)
TYPE
TalkTalk Outage
STARTED
Jun 04, 03:37 PM (5 years ago)
CLOSED
Jun 05, 11:10 AM (5 years ago)
REFERENCE
35395 / INC13344492
PERMALINK
https://aastatus.net/35395
INFORMATION
  • INITIAL
    5 years ago 

    Summary
Network monitoring has detected that a number of FTTC customers connected to OGHP57334434 at Chesham exchange are experiencing problems with their quality of service. Affected customers will be experiencing issues with their voice and/or data service. Impacted Exchange Codes:SMCSH

SMCSH

  • UPDATE
    5 years ago

    Latest Update BT are going to investigate further and come back to us. Further updates will be provided once more information is received.  

  • UPDATE
    5 years ago

    Latest Update BT are still currently investigating the root cause. Further updates will be provided once more information is received.  

  • RESOLUTION
    5 years ago

    Technical / Suspected Root Cause Our NOC have now confirmed that OGHP57334434 is passing traffic and we are no longer seeing drops. This is no longer impacting so this incident will now be closed.  

  • Closed
Last updated: 5 years ago