A number of customers at the Kingsbridge exchange experienced a brief loss of service between 12:41:18Hrs - 12:41:19Hrs (17/06)::WO0000000048741
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Jun 17, 05:00 PM (5 years ago)
TYPE
TalkTalk Outage
STARTED
Jun 17, 03:57 PM (5 years ago)
CLOSED
Jun 17, 06:20 PM (5 years ago)
REFERENCE
35647 / INC13353928
INFORMATION
  • INITIAL
    5 years ago

    Summary
    Network monitoring has identified that some B2B customers at the Kingsbridge exchange experienced a brief loss of service between 12:41:18Hrs - 12:41:19Hrs (17/06) caused by backhaul ONES600198 flap between sw-wwkngb-1 and npe001.ply. The affected customers will have been unable to make or receive calls, use the internet or use their TV service for the duration of this outage. Impacted Exchange: Kingsbridge Impacted Exchange Code: WWKNGB
    
    WWKNGB
                              

  • RESOLUTION
    5 years ago

    Technical / Suspected Root Cause Circuit dropped briefly and recovered, RFO sought from BT OR  

  • Closed