A Few TT Lines Down From 12:13 (Fire at a Newcastle telephone exchange)
MINOR Closed Broadband
STATUS
Closed
AFFECTED
Broadband
STARTED
Jul 23, 12:13 PM (19¾ days ago)
CLOSED
Jul 23, 02:10 PM (19¾ days ago)
REFERENCE
36395 / AA36395
INFORMATION
  • INITIAL
    19¾ days ago by Andrew

    There looks to be a TalkTalk fault that has caused a number of lines in Newcastle area to drop PPP from around 12:13. We're investigating and awaiting more information.

  • UPDATE
    19¾ days ago by Andrew

    TalkTalk confirm they "have issues in the North East area...". We're awaiting further information. This is affecting other service providers too.

  • UPDATE
    19¾ days ago by Andrew

    This is related to https://aastatus.net/36394 where there is a fire in a Newcastle node. Further updates will be posted on that page.

  • UPDATE
    19¾ days ago by Andrew

    Most BT and TalkTalk affected lines are now back online.

  • RESOLUTION
    19¾ days ago by Andrew

    Outage was caused by a fire at a telephone exchange in Newcastle. Most lines reconnected shortly after 2PM.

  • Closed