A number of broadband customers at the Leyburn exchange experienced a loss of service between 14.17Hrs - 14.18Hrs (20/08)::WO0000000053035
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Aug 20, 06:20 PM (5 years ago)
TYPE
TalkTalk Outage
STARTED
Aug 20, 05:17 PM (5 years ago)
CLOSED
Aug 20, 11:40 PM (5 years ago)
REFERENCE
36933 / INC13398613
INFORMATION
  • INITIAL
    5 years ago

    Summary
    Network monitoring has identified that a number of boradband customers at the Leyburn exchange experienced a loss of service between 14.17Hrs - 14.18Hrs (20/08). The affected customers will have been unable to use the internet or use their TV service for the duration of this outage. Impacted Exchange: Leyburn Impacted Exchange Code: NELEB
    
    NELEB
                              

  • RESOLUTION
    5 years ago

    Technical / Suspected Root Cause It had been identified that outage was in relation to an Openreach fault. RFO sent to Openreach for problem management to follow up. This incident will now close.  

  • Closed