Openreach LAN - High Wycombe exchange - Some Broadband customers are experiencing a loss of service::WO0000000052991
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Sep 10, 12:30 PM (4¾ years ago)
TYPE
TalkTalk Outage
STARTED
Sep 10, 11:20 AM (4¾ years ago)
CLOSED
Sep 10, 05:30 PM (4¾ years ago)
REFERENCE
37250 / INC13511470
INFORMATION
  • INITIAL
    4¾ years ago

    Summary
    Trend analysis has detected that a number of FTTC customers connected via High Wycombe exchange are experiencing a loss of service. Affected customers will be unable to use their data service. Impacted Exchange: High Wycombe, Penn, Holmer Green, Lane End, Naphill, Princes Risborough, Radnage Impacted Exchange Code: SMHY, SMPEN, SMHGN, SMLN, SMNPL, SMPRB, SMRE
    
    SMHY,SMPEN,SMHGN,SMLN,SMNPL,SMPRB,SMRE
                              

  • RESOLUTION
    4¾ years ago

    Technical / Suspected Root Cause Openreach have confirmed that service to this exchange has now been restored. This incident will now be closed.  

  • Closed