Summary
Network monitoring has identified that a number of customers in the Yorkshire area experienced a loss of service between 21:00Hrs - 21:06Hrs (14/09). The affected customers will have been unable to make or receive calls, use the internet or use their TV service for the duration of this outage. Impacted Exchange: Garforth, Scarborough, Beauchief, Barnsley, Mosborough, Sheffield, Broomhill, Sharrow, Adel, High Green, Hoyland, Ecclesfield Impacted Exchange Code: MYGRF, MYSCA, SLBC, SLBY, SLMOS, SLSF, SLBH, SLSW, MYADE, SLHYG, SLHY, SLEF
MYGRF,MYSCA,SLBC,SLBY,SLMOS,SLSF,SLBH,SLSW,MYADE,SLHYG,SLHY,SLEF
Technical / Suspected Root Cause NOC have advised that this is related to INC000013545816. While Zayo repairing fibres, core circuits flapped a number of times and caused LSP MPLS shift and customer impact Â