Due to the recent outages we are needing to investigate in more detail some of our network infrastructure. We are planning to do this from 2AM on Thursday 17th September, and plan to complete the work by 5AM. So as to fully understand and fix the cause of some of our recent problems we may cause some disruption to services. There may be line drops and short periods where there may be limited connectivity. We will attempt to keep this to a minimum, and will update this post throughout the period.
This work has started.
We're currently reproducing some of the problems we've seen in a controlled way, which is affecting about 25 lines on the 'F.Gormless' LNS.
We're rebooting one of our switches, which will cause some disruption.
The affected lines are reconnecting.
Broadband lines are reconnecting, but access to some of our services we host in Maidenhead has connectivity problems which we're investigating.
Maidenhead connectivity is now OK.
The switch reboot has improved some of the problems we've been seeing. We're now bringing back links between devices on our network that were taken down to mitigate some of these problems.
There are a small number of BT lines that are failing to connect, this is being looked at now.
The small number of BT lines that were having problems have now connected.
As posted earlier, we're continuing to bring back links between devices on our network that were taken down to mitigate some of these problems.
We've completed our work and are just waiting to make sure everything is still looking normal.
This work has been completed. There are a couple of outstanding things we still need to work on, but on the whole this has been successful. The main thing being the reboot of a core switch which has fixed most of the problems we've had recently.