Openreach LAN - Bognor Regis exchange - Some Broadband customers are experiencing a loss of service::WO0000000054876
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Sep 23, 05:00 PM (5½ years ago)
TYPE
TalkTalk Outage
STARTED
Sep 23, 03:56 PM (5½ years ago)
CLOSED
Sep 24, 02:40 AM (5½ years ago)
REFERENCE
37449 / INC13647414
INFORMATION
  • INITIAL
    5½ years ago

    Summary
    Trend analysis has detected that a number of FTTC customers connected via PCP 12 at Bognor Regis exchange are experiencing a loss of service. Affected customers will be unable to use their data service. Impacted Exchange: Bognor Regis Impacted Exchange Code: SDBGNRR
    
    SDBGNRR
                              

  • UPDATE
    5½ years ago

    Latest Update Openreach initially advised an ERT of 20:07hrs (23/09), however repair work is still ongoing. An update will follow upon receipt of more information.  

  • RESOLUTION
    5½ years ago

    Technical / Suspected Root Cause Openreach have now confirmed that this incident was a result of a fibre issue at Bognor Regis exchange. An engineer attended site and service was restored as of 19:58hrs (23/09). This will now be closed.  

  • Closed