Summary
portal.talktalkplc.com is currently down and cannot be accessed. This will impact internal teams and partners abilities to view orders and assets as well as diagnose issues with DSL and FTTC services.
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Technical / Suspected Root Cause Root cause has not currently been identified. We will conduct an investigate and update the post incident report. Serivce restored at 11:48 when Poratl traffic was failed from the active firewall to the secondary firewall. Â