Some incoming calls showing CLI as yourself
MINOR Closed VoIP
STATUS
Closed
CREATED
Dec 09, 11:31 AM (3¼ years ago)
AFFECTED
VoIP
STARTED
Dec 08, 09:00 AM (3¼ years ago)
CLOSED
Dec 10, 09:00 AM (3¼ years ago)
REFERENCE
38441 / AA38441
INFORMATION
  • INITIAL
    3¼ years ago by Andrew

    Some incoming calls are having the CLI incorrectly set to the number called instead of the number calling. This means that some customers are seeing calls coming in that show their own phone number instead of that of the caller.

  • UPDATE
    3¼ years ago by Andrew

    We have a fix in place which will be applied overnight tonight.

  • Closed