SMS platform outage
MINOR Closed VoIP and SIMs
STATUS
Closed
AFFECTED
VoIP and SIMs
STARTED
Jan 14, 02:05 PM (1¼ months ago)
CLOSED
Jan 14, 02:59 PM (1¼ months ago)
REFERENCE
38797 / AA38797
INFORMATION
  • INITIAL
    1¼ months ago by James

    We have an internal hardware failure, which in itself shouldn't be problematic for services, which unfortunately has highlighted a problem with the resilience of the SMS platform and in some circumstances SMS won't send. We're working to get this back up and running ASAP. We also will of course review how it could be possible for this to happen.

  • UPDATE
    1¼ months ago by James

    This problem has now been resolved.

  • Closed