Some customers in the North West may be experiencing Quality of service issues::WO0000000062291
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Mar 02, 10:10 PM (4¼ years ago)
TYPE
TalkTalk Outage
STARTED
Mar 02, 10:03 PM (4¼ years ago)
CLOSED
Mar 03, 04:30 AM (4¼ years ago)
REFERENCE
39494 / INC13764934
INFORMATION
  • INITIAL
    4¼ years ago

    Summary
    Network - P3 - Some customers in the North West may be experiencing Quality of service issues
    Area Code: NEHWH,LCFAR,MRFAI,WNWEM,LCFTN,LCHBK,LCKEN,LCLYT,LCWET,LVFRO,MRMOS,NEBO,NENTW,WNASO,WNRH,WNRST,WSCAS,LCHOR,MRPBY,WNGRE,LCASD,LCCLR,LCCOC,LCEGR,LCHEY,LCSSH,LCTOT,MRDIS,MRMOB,NEPH,NERG,WSANN,WSAYR,WWIVYB,WWSBNT,LCBAB,LCBLP,LCBRI,LCDAR,MRDIS,NEDB,EMWIRKS,LCBAB,LCBLK,LCHET,MRFAI,MRMOS,NEBO,NESU,WNBT,WNCSC,WNFL,WNPOR
    
    N/A
                              

  • UPDATE
    4¼ years ago

    Latest Update Following corrective work implemented by our engineers we now believe that this fault has been rectified. We are currently performing testing on the network and with end users to ensure a resolution has been reached. Further updates will be communicated once we have completed and analysed the test results.  

  • RESOLUTION
    4¼ years ago

    Technical / Suspected Root Cause Card reloaded  

  • Closed