DATA SIM activation/suspension
MAINTENANCE Closed DATA SIMs
STATUS
Closed
AFFECTED
DATA SIMs
STARTED
Mar 17, 03:00 PM (4¼ months ago)
CLOSED
Mar 18, 09:15 AM (4¼ months ago)
REFERENCE
39710 / AA39710
INFORMATION
  • INITIAL
    4¼ months ago by Andrew

    We have a a problem with a 3rd party API that is preventing us from requesting changes to the activation of DATA SIMs. We've reported this problem and are awaiting a fix. In the meantime, if customers need DATA SIMs suspending or activating then we can do this manually, please get in touch with us support@aa.net.uk

  • RESOLUTION
    4¼ months ago by Andrew

    This was fixed last night.

  • Closed