SIP2SIM outbound calls
MINOR Closed SIP2SIM
STATUS
Closed
AFFECTED
SIP2SIM
STARTED
Mar 22, 12:24 PM (23¾ days ago)
CLOSED
Mar 22, 02:30 PM (23½ days ago)
REFERENCE
39769 / AA39769
INFORMATION
  • INITIAL
    23¾ days ago by Andrew

    We have reports of SIP2SIM customers unable to make calls from the SIM but that calls to the SIM are working. We're investigating.

  • UPDATE
    23¾ days ago by Andrew

    The mobile carrier is showing an error when trying to send calls to us - we've raised this with them and are awaiting updates.

  • UPDATE
    23½ days ago by Andrew

    The supplier was aware of a problem, and now asking us to retest - which we are...

  • RESOLUTION
    23½ days ago by Andrew

    Calls were working again at around 14:30 on Monday. the carrier will be sending us a 'Reason for Outage' later in the week.

  • Closed