Call Management - Unable to access Opal Call Care - page cannot be displayed error::WO0000000064030
MINOR Assumed Closed TTB-Outages
STATUS
Assumed Closed
CREATED
Mar 28, 11:27 AM (4 years ago)
TYPE
TalkTalk Outage
STARTED
Mar 25, 06:17 PM (4 years ago)
EXPECTED CLOSED
Mar 25, 10:00 PM (4 years ago)
REFERENCE
39835 / INC13772265
INFORMATION
  • INITIAL
    4 years ago

    Summary
    Customers are unable to access the Opal Call Care, getting page cannot be displayed with an on screen error message. Staff are unable to change ratios and diverts. INC000100067001
     
    N/A
                              

  • UPDATE
    4 years ago

    Latest Update We have upgraded this incident to P2 to which we are currently investigating  

  • NEXT UPDATE...

    Due 4 years ago (overdue)