TTB - Lisburn - Some EoFTTC customers are experiencing a total loss of data services.::WO0000000063872
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Apr 09, 12:00 PM (4¼ years ago)
TYPE
TalkTalk Outage
STARTED
Apr 09, 10:53 AM (4¼ years ago)
CLOSED
Apr 09, 06:50 PM (4¼ years ago)
REFERENCE
40046 / INC13776132
INFORMATION
  • INITIAL
    4¼ years ago

    Summary
    It has been reported by Assurance that some EoFTTC customers are experiencing a total loss of data services following planned engineering works done under reference CRQ000000088909. INC000100073307
    
    N/A
                              

  • UPDATE
    4¼ years ago

    Latest Update Following corrective work implemented by our engineers we now believe that this fault has been rectified. We are currently performing testing on the network and with end users to ensure a resolution has been reached. Further updates will be communicated once we have completed and analysed the test results.  

  • RESOLUTION
    4¼ years ago

    Technical / Suspected Root Cause A configuration issue has been rectified.  

  • Closed