At Risk Period - BT Planned Work on one of our hostlinks
MAINTENANCE Closed Broadband
STATUS
Closed
AFFECTED
Broadband
STARTED
May 25, 09:00 AM (3¾ months ago)
CLOSED
May 27, 01:53 PM (3¾ months ago)
REFERENCE
40341 / AA40341
INFORMATION
  • INITIAL
    3¾ months ago by Andrew

    This work is a re-schedule of: https://aastatus.net/39513. For Broadband customers, we have dual links to BT in separate datacentres - BT have planned work for the links we have in the Harbour Exchange datacentre (Equinix LD8) on 26th May between midnight and 6AM. This will mean that we will be running on just our links in Telehouse. We have enough capacity and customer should not experience any loss or deterioration of service. The work takes place on the early hours of 26th May, but we'll be moving traffic to Telehouse the day before.

  • UPDATE
    3¾ months ago by Andrew

    We have moved traffic away from the hostlink that BT are going to be working on overnight.

  • UPDATE
    3¾ months ago by Andrew

    BT were unable to carry out the work on their side, so this will be re-scheduled for a future date.

  • RESOLUTION
    3¾ months ago by Andrew

    We bought our BT links back in to service this morning.

  • Closed