Customers connecting via Worplesdon exchange are experiencing total loss of service::WO0000000067121
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
May 25, 01:01 PM (4 years ago)
TYPE
TalkTalk Outage
STARTED
May 25, 12:56 PM (4 years ago)
CLOSED
May 25, 04:01 PM (4 years ago)
REFERENCE
40674 / INC13789387
INFORMATION
  • INITIAL
    4 years ago

    Summary
    Network monitoring has identified that a number of customers that connect via THWP (Worplesdon) exchange are experiencing a total loss of service. INC000100096964
    
    N/A
                              

  • RESOLUTION
    4 years ago

    Technical / Suspected Root Cause Root cause was due to damage to the Openreach network fiber.  

  • Closed