INITIAL

Summary
Network monitoring has identified a number of customers connecting to Bristol collector nodes may have experienced a brief loss of voice and data services today between 10:30 and 10:31
Area Code: SWNE/EX, SSBED, SSBLE, SSFLT, SSCHN, SSWOR, SWAA , SSCHI, SSTRO, SSWSM, SSMAL, SSKWD, SSTWG, SSHEN, SSFRO, SSMID, SSGLR, SSSFD, SSLIM, SSMBH, SSCRD, SSRED, SSNOR, SSDOW, SSSOU, SSDEV, SSFFD, SSFIS, SSNAI, SSBIS, SSWOT, SSALM, SSCAL, SSMEL, SSEAV, SSBBN, SSPOR, SSLON, SSWAR, SSWGN, SSCMA, SSWED, SSTEM, SSSOF, SSHAW, SSLUL, SSWWS, SSRAD, SSWRI, SSCDR, SSFLA, SSSTO, SSBOA, SSCOR, SSWOB, SSKEY, SSPEW, SSWEL, SSLAV, SSCLE, SSEAS, SSBIT, SSWIB, SSMLS, SSWHI, SSCBD, SSTHO, SSABS, SSPLG, SSTTY, SSPIL, SSTIM, SSCHU, SSWUE

N/A
                          

UPDATE

Latest Update We can now confirm resolution to this network incident with all affected tickets now passed back for a retest. Please see our root cause analysis below for an explanation of how this issue occurred.