INITIAL

-Initial- 

 

We are investigating a disruption to service Office 365. 

 

Fault Description:

Office 365 - Unable to access Outlook. 

We are unable to access TT webmail using URL https://outlook.office.com/mail - Error 500 - Something went wrong

 

We are currently working to identify the root cause and implement the appropriate resolution. 

 

Further information will be provided within the next update due time.  

Services Affected
                          

UPDATE

-General Update- We believe that this maybe affecting around 65 users Further information will be provided within the next update due time.

UPDATE

-General Update- Further diagnostic have identified a potential issue which is being investigated, We hope to have this resolved asp however the fixed time is expected to be 22/6/2021 AM. Further information will be provided within the next update due time.

UPDATE

-General Update- We are in the process of installing more licenses for office 365 to resolve this incident, Once we have confirmed that they are live to users we will retest with local agents, Further information will be provided within the next update due time.