Email - Issues with F2S mail accounts::WO0000000068829
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Jun 29, 05:10 PM (3¾ years ago)
TYPE
TalkTalk Outage
STARTED
Jun 29, 05:00 PM (3¾ years ago)
CLOSED
Jun 29, 05:50 PM (3¾ years ago)
REFERENCE
40950 / INCINC000100113936
INFORMATION
  • INITIAL
    3¾ years ago

    -Initial-
    
    We are investigating a disruption to service email on  F2S mail accounts.
    
    Fault Description:Customers are unable to gain access. If access is obtained customers are unbale to send and receive through webmail or through 3rd party  email client eg outlook
    
    
    We are currently working to identify the root cause and implement the appropriate resolution.
    
    Further information will be provided within the next update due time.
     
    
    Services Affected
                              

  • RESOLUTION
    3¾ years ago

    -Incident Closure- Resolution Details:To restore service Core Ops dispatched an engineer to the Talk talk data Centre at Milton Keynes. Together with Network Systems Team they have resolved the fault Technical / Suspected Root Cause:CRQ000000094517 This incident will now be closed.

  • Closed