TalkTalk Line Blips
MAJOR Closed TalkTalk Broadband
STATUS
Closed
AFFECTED
TalkTalk Broadband
STARTED
Jul 09, 10:08 AM (20½ days ago)
CLOSED
Jul 09, 10:18 AM (20½ days ago)
REFERENCE
41145 / AA41145
INFORMATION
  • INITIAL
    20½ days ago by Andrew

    We've just seen many TalkTalk connected lines disconnect.

  • UPDATE
    20½ days ago by Andrew

    Looks like most have reconnected - not all yet.

  • UPDATE
    20½ days ago by Andrew

    TT lines are back, we're investigating the cause.

  • RESOLUTION
    20½ days ago by Andrew

    Many of our TalkTalk ADSL and FTTC lines dropped at 10:08. Most lines reconnected by 10:11, and the remaining by around 10:18. Cause is yet undetermined, we're awaiting updates from TalkTalk. They did report a 'network flap' that affected a smaller number of lines at 9:52, but we're not sure if these two sets of blips are related.)

    Further update: TalkTalk do say that that drops were due to link flaps on fibres between their datacentres.

  • Closed