-Initial Update-
We are investigating a disruption to service at Plymouth.
Fault Description: Totnes, Newton Abbot and Plymton to NPE001.PLY - Plymouth - Multiple ONES backhauls down
We are currently working to identify the root cause and implement the appropriate resolution.
Further information will be provided within the next update due time.
WWNABB,WWPTON,WWTOTN
-Updated/Impact Analysis- Impact Type: TLOS Impacted Exchanges: WWTOTN, WWNABB, WWPTON, WWIVYB Number of customers Affected: B2B: 173 NGA: 894 MFP: 287 SMFP: 60 Further information will be provided within the next update due time.
-Incident Closure- Resolution Details: Raised in Error - BT Planned Works - CRQ000000096954 Technical / Suspected Root Cause: Raised in Error - BT Planned Works - CRQ000000096954 This incident will now be closed.