-Retrospective Incident-
Fault Description: MPS-ESDON-2 Donaldson switch rebooted
-Impact Analysis-
Impact Type: Voice and data
Impacted Exchanges:
ESDON
ESCOR
ESCRA
ESDEA
ESFOU
ESKRL
Potential Number of customers Affected:
MPF voice 5577
MPF data 615
NGA 1150
B2B 40
RCA and Resolution details will follow shortly.
Services Affected
-Incident Closure- Technical / Suspected Root Cause: switch self rebooted and recovered. raised to IP Access for healthcheck This incident will now be closed.