Some customers connected to exchanges in the Newcastle Area may be experiencing a Total loss of service.
-Impact Analysis -
Impact Type: TLOS
Impacted Exchanges: NENA NEBDL NEHTR
Potential Number of customers affected:
B2B:0
NGA:261
MPF: 511
SMPF:0
Voice:0
TV:0
Loss of comms to multiple devices in the North East.
NEBDL,NEHTR,NENA
Incident Closure Technical / Suspected Root Cause: Service resumed after a brief flap in the network. Reason for outage has been confirmed by Openreach to be planned works on there network. Resolution Details: Service restored without TalkTalk intervention. This incident is closed.