INITIAL

7750 Uplift (WFMT) MKR


Downtime:0 Weeks 0 Days 3 Hours 0 Minutes



We need to make a change to BT\'s UK Core Network that will unfortunately impact your services.

A list of your impacted services is attached;


(This could take up to 48 hours)


We\'re upgrading some 21C network hardware and software in the NEWCASTLE UPON TYNE region. This involves a software upgrade and some hardware changes on the device in a single night. 
  
The outage to all customers will be after 01:00 for approx. 15 minutes  whilst the device is rebooted. This could extend to 60 minutes if roll back is required to reboot to the old code. 
Customers may experience a second outage of about 60 minutes while we upgrade the interface card connecting their circuit. This could be extended to 2 hours if roll back is required. 
We plan to be finished by 04:00 , however if we encounter additional problems, service outage could extend to 07:00


EUAC 1 




NEWCASTLE UPON TYNE CORE NODE AREA