Semafone - Payment failures::WO0000000071924
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Sep 08, 08:00 PM (3¾ years ago)
TYPE
TalkTalk Outage
STARTED
Sep 08, 07:51 PM (3¾ years ago)
CLOSED
Sep 29, 04:50 PM (3¾ years ago)
REFERENCE
41867 / INCINC000100149242
INFORMATION
  • INITIAL
    3¾ years ago

    
    
    -Initial- 
    
     
    
    We are investigating a disruption to service with Sepafone. 
    
     
    
    Fault Description:It has been reported that some payments seem to be failing
    
     
    
    We are currently working to identify the root cause and implement the appropriate resolution. 
     
    
    Further information will be provided within the next update due time.  
    
    Services Affected
                              

  • RESOLUTION
    3¾ years ago

    -Incident Closure- Resolution Details: This incident will now be resolved. They rolled out a fix, which has worked Technical / Suspected Root Cause: host file entry was updated with one of the semafone ip This incident will now be closed.

  • Closed