-Initial Update- We are investigating a disruption to service at multiple exchanges in East of Scotland (ES). Fault Description: Openreach backhauls are flapping. We are currently working to identify the root cause and implement the appropriate resolution. Further information will be provided within the next update due time. Services Affected
-General Update- Still awaiting to hear back from Openreach, however the backhauls have been stable for nearly 2 hours now. Further information will be provided within the next update due time.
-Incident Closure- Resolution Details: Service restored without TalkTalk intervention Technical / Suspected Root Cause: Openreach suspect the flapping was caused by a fibre disturbance within their network. Backhauls have been stable since 14:43 This incident will now be closed.