Multiple Exchanges - East of Scotland (ES) - TLOS - Multiple OR backhauls flapping::WO0000000072667
MINOR Closed TTB-Outages
STATUS
Closed
CREATED
Sep 28, 02:30 PM (3¾ years ago)
TYPE
TalkTalk Outage
STARTED
Sep 28, 02:24 PM (3¾ years ago)
CLOSED
Sep 28, 08:40 PM (3¾ years ago)
REFERENCE
41928 / INCINC000100160065
INFORMATION
  • INITIAL
    3¾ years ago

    -Initial Update-
    
    We are investigating a disruption to service at multiple exchanges in East of Scotland (ES).
    
    Fault Description: Openreach backhauls are flapping.
    
    We are currently working to identify the root cause and implement the appropriate resolution.
    
    Further information will be provided within the next update due time. 
    
    Services Affected
                              

  • UPDATE
    3¾ years ago

    -General Update- Still awaiting to hear back from Openreach, however the backhauls have been stable for nearly 2 hours now. Further information will be provided within the next update due time.

  • RESOLUTION
    3¾ years ago

    -Incident Closure- Resolution Details: Service restored without TalkTalk intervention Technical / Suspected Root Cause: Openreach suspect the flapping was caused by a fibre disturbance within their network. Backhauls have been stable since 14:43 This incident will now be closed.

  • Closed