The search box above should find posts affecting your service, however, you can use a
We are working on better ways to notify customers upon new incidents and maintenance that will affect their service.
In the mean time you can:
Some lines dropped their connection at around 15:20 today - this was due to one of our LNS routers crashing. This affected about 5% of our customers.
Most lines have reconnected.
We apologise for the interruption this caused.