Some lines dropped
MINOR Closed Broadband
STATUS
Closed
AFFECTED
Broadband
STARTED
Nov 10, 03:25 PM (27½ days ago)
CLOSED
Nov 10, 03:42 PM (27½ days ago)
REFERENCE
42408 / AA42408
INFORMATION
  • INITIAL
    27½ days ago by Andrew

    Some lines dropped their connection at around 15:20 today - this was due to one of our LNS routers crashing. This affected about 5% of our customers.

  • UPDATE
    27½ days ago by Andrew

    Most lines have reconnected.

  • RESOLUTION
    27½ days ago by Andrew

    We apologise for the interruption this caused.

  • Closed