Planned work on BT links (at risk, non-affecting)
MAINTENANCE Closed BT Lines
STATUS
Closed
AFFECTED
BT Lines
STARTED
Mar 16, 06:00 AM (2¼ months ago)
CLOSED
Mar 18, 02:16 PM (2¼ months ago)
REFERENCE
42421 / AA42421
INFORMATION
  • INITIAL
    2¼ months ago by Andrew

    BT are performing planned work on our hostlinks in the Harbour Exchange datacentre. These links are resilient as we have a set of hostlinks in Telehouse too. Before BT do their work we will seamlessly move traffic over to the Telehouse side, and will move back once BT have completed their work.

    This work should therefore not affect customers in any way, but as we will be running on only one set of BT hostlinks for a couple of days we consider this period of time to be 'at risk'

    BTs work is scheduled as follows:

    Start: 2022-03-18 00:01

    End: 2022-03-18 06:00

    However, as we will be moving traffic before this, the actual period of the work including our work of moving traffic before and after the 'main event' will be:

    Start: 2022-03-16 06:00

    End: 2022-03-18 07:00

    (This work was originally planned for Feb 11th then March 2nd, but has been rescheduled by BT to the times above)

  • UPDATE
    2¼ months ago by Andrew

    We seamlessly moved traffic off the Harbour Exchange hostlinks this morning. BT's work will happen in the early hours of Friday and should not affect our customers.

  • RESOLUTION
    2¼ months ago by Andrew

    BT completed their work, and we've moved traffic back on to the Harbour Exchange hostlinks.

  • Closed