Database problem affecting some services
MINOR Closed Email and others
POST CREATED
Jul 05, 01:14 PM (1 month ago)
STATUS
Closed
AFFECTED
Email and others
STARTED
Jul 05, 12:00 PM (1 month ago)
CLOSED
Jul 05, 02:11 PM (1 month ago)
REFERENCE
42440 / AA42440
INFORMATION
  • INITIAL
    Post created: 1 month ago by Andrew

    One of our databases is having a problem causing it to be slow. This is affecting a few services. Some incoming email is being delayed and updating of information on the control pages (eg passwords) will also be delayed.

  • UPDATE
    1 month ago by Andrew

    The database still has delays in updates, but incoming email is better now; mail is arriving and being delivered to mailboxes.

  • RESOLUTION
    1 month ago by Andrew

    The database problems have been resolved. Services are back to normal - We're sorry for the inconvenience this causes - mainly with some incoming emails being delayed.

  • Closed