Packetloss on some FTTP lines (Monday evening)
MINOR Closed FTTP
POST CREATED
Jul 05, 04:28 PM (1 month ago)
STATUS
Closed
AFFECTED
FTTP
STARTED
Jul 04, 09:30 PM (1¼ months ago)
CLOSED
Jul 18, 07:51 AM (24½ days ago)
REFERENCE
42441 / AA42441
INFORMATION
  • INITIAL
    Post created: 1 month ago by Andrew

    On Monday 4th July some FTTP lines experienced packetloss between 21:30 and 22:30. This was caused traffic levels on our 'Witless' LNSs reaching a point where they got too busy and started dropping packets.

    (The 'Witless' set of LNSs carry our faster FTTP services, the 'Gormless' set of LNSs carry slower FTTP services and ADSL/FTTC.)

  • UPDATE
    1 month ago by Andrew

    At the time we applied a configuration change to reduce the packet loss. To reduce the load further we have moved a small amount of circuits on to the 'Gormless' set of LNSs today.

    As well as adding additional LNSs, longer term performance improvements for our Witless LNSs are in development and being tested.

    We will carry on monitoring traffic levels and will keep this incident open for the time being.

  • Closed